The construction industry is expanding due to the growing demand for speed and quality in building projects. This strategy scorecard template includes examples of generic goals for a construction company, quantified with leading and lagging KPIs.
The template is available in BSC Designer. Customize it according to the current challenges of your organization.
Example of a Strategy Map
To create a strategy map, we followed the classical K&N Balanced Scorecard methodology, which involves the following key principles:
- The goals are presented within four perspectives.
- There are cause-and-effect connections between the goals.
- The ‘drivers‘ of the strategy are presented in the Internal and Learning perspectives.
- The ‘outcomes‘ of the strategy are presented in the Customer and Finance perspectives.
Note: to create a strategy map, we added the relevant goals, indicators, and initiatives to the KPIs tab; the software automatically generated the visual map.
Construction Company KPIs. Risk Definition
One of the best practices in the strategic planning process is to clearly define the risks associated with the goals. In this scorecard template, risks have been outlined for certain goals.
Take, for example, the goal “Enhance Safety Architecture” in the “Learning and Growth” perspective, where the risk 
“Lack of Employee Engagement” has been identified.
Construction Company KPIs. To quantify this risk, we have specified “Continuous Education on Safety” as an aligned Key Performance Indicator (KPI). In practical use, this risk needs to be defined with more details, including a risk mitigation plan tailored to a specific company, as well as a relevant budget and timeline.
Example of a Dashboard
The template’s dashboard includes:
- A time diagram illustrating the evolution of client satisfaction over time.
- Two gauge diagrams to emphasize the improvement of specific metrics.
- A diagram visualizing high-level goals, their progress, and dynamics.
- Diagrams listing initiatives and risks.
Construction Company KPIs. Setup of KPIs
In the template, we employed the automation functions of the software to configure Key Performance Indicators (KPIs) according to the requirements of the construction scorecard.
Construction Company KPIs. - Weights were assigned to the KPIs associated with the “Enhance Safety Architecture” goal, reflecting their respective importance and impact on the overarching objective.
- For certain indicators, such as “Time spent on obtaining permits,” the optimization function was set to “minimization.” In this configuration, the performance of the indicator improves as the current value decreases.
- The scorecard incorporates both leading and lagging indicators. For instance, consider the “Promote Innovation Culture” goal in the Learning perspective. The “Training Participation Rate” serves as a leading indicator, quantifying success factors related to goal achievement, while the “Innovation Adoption Rate” works as a lagging indicator, quantifying expected outcomes.
When using the template:
- Adapt goals and KPIs to suit the specific needs of your organization.
- Adjust the update interval of the KPIs (monthly, quarterly, etc.).
- Track KPIs over time by regularly updating their current values and targets.
We offer a series of video tutorials explaining the implementation process using BSC Designer.
Construction KPIs – Full List
Here is a full list of KPIs generated from the original construction scorecard.
Construction Company KPIs |
Finance |
Increase Financial Sustainability |
 Net Profit Margin |
| Cost Variance |
| Enhance Client Satisfaction |
| Strengthen Stakeholder Relationships |
Customer |
Enhance Client Satisfaction |
| Client Satisfaction Score |
| Enhance Project Quality |
Strengthen Stakeholder Relationships |
| Stakeholder Engagement Score |
| Enhance Safety Protocols |
| Enhance Supply Chain Management |
| Diversify Revenue Streams |
| Implement Sustainable Practices |
Internal Business Processes |
Enhance Project Quality |
| Quality Index |
| Project Delivery Time |
| Transparency in Project Reporting |
| Develop Skilled Workforce |
| Time spent on obtaining permits |
Enhance Safety Protocols |
| Lost Time Injury Rate (LTIR) |
| Enhance Safety Architecture |
Enhance Supply Chain Management |
| Supply Chain Efficiency |
| Integrated Digital Supply Chain Ecosystem |
Diversify Revenue Streams |
| Market Penetration Rate |
| Promote Diversity and Inclusion |
Implement Sustainable Practices |
| Sustainability Rating |
| Promote Innovation Culture |
| Transparency in sustainability reporting |
Learning and Growth |
Develop Skilled Workforce |
| Skill Proficiency Index |
| % of employees in leadership programs |
Enhance Safety Architecture |
| Continuous Education on Safety Standards |
| Technology Integration for Safety Monitoring |
| Physical Safety Improvements |
Integrated Digital Supply Chain Ecosystem |
| % of innovative features or technologies integrated |
| Compliance with regulatory and industry standards |
| % of end-to-end supply chain visibility |
Promote Diversity and Inclusion |
| Diversity Index |
Promote Innovation Culture |
| Innovation Adoption Rate |
| Training Participation Rate |
Training session: 'Introduction to Balanced Scorecard by BSC Designer' is offered as part of our ongoing learning program and included with a BSC Designer subscription.
Training sessions are delivered weekly via Zoom, providing practical insights and personalized guidance. Upon completion, participants receive an attendance certification. Explore all available training sessions here.
Next Steps in Strategy Development
It is recommended to align the presented strategy scorecards with other relevant KPI and strategy scorecards, depending on which parts of the strategy need to be developed in detail.
Relevant scorecards (available in BSC Designer as templates) include:
- Safety Scorecard
- Compliance Management Scorecard
- Procurement Scorecard
- Digital Transformation Scorecard
- Quality Scorecard
- Innovation Scorecard
Here, you will find some guidance on how to align scorecards.
Use Construction Company KPIs Template
BSC Designer helps organizations implement their complex strategies:
- Sign up for a free plan on the platform.
- Use the
Construction Company KPIs template as a starting point. You will find it in New > New Scorecard > More Templates. - Follow our Strategy Implementation System to align stakeholders and strategic ambitions into a comprehensive strategy.
Get started today and see how BSC Designer can simplify your strategy implementation!
BSC Designer is strategy execution software that enhances strategy formulation and execution through KPIs, strategy maps, and dashboards. Our proprietary strategy implementation system guides companies in practical application of strategic planning.