Diversity and Inclusion: Strategy Scorecard with KPIs

How diversity is driving inclusion

Diverse teams with engaged talents are more innovative, understand customer needs better, and drive financial results. Let’s discuss how to combine various ideas about diversity and inclusion into a coherent strategy. Key topics of the article: The definitions: diversity and inclusion Four reasons why diversity and inclusion is important D&I strategy scorecard with KPIs: Financial … Read more

KPIs for Online Events

Process map for online event

An example of the performance management framework for online events that focus on how to satisfy customer needs and drive required business results.  Before, we discussed KPIs for in-person or off-line events. Most of those metrics can be applied to the online format as well, but there are some nuances: On the one hand, the … Read more

Event KPIs: Calculate ROI Based on Attendance Value

Event KPIs and Scorecard: Increase Event Value + Calculate ROI Based on Attendance Value

Attending an event implies significant financial and time investments. Let’s discuss the metrics to track before, during, and after the event to maximize its positive impact on your business. To calculate event ROI, we will analyse: Pre-Event Metrics. Building a scorecard for event analysis; picking the right events to attend. Learn more… During Event Metrics. … Read more

Hospital Balanced Scorecard and KPIs

Examples of the Balanced Scorecard strategy map for Hospital

An example of a Hospital Balanced Scorecard template with KPIs, where management seeks to improve clinical practice, prevention and health services management. The Balanced Scorecard (BSC) plays an important role in the management of healthcare organizations [1] as it aligns the mission, objectives and performance metrics. In this article, we will discuss: Hospital Balanced Scorecard: … Read more

Warehouse KPIs and Balanced Scorecard

Warehouse Process

Learn how to track the warehousing process from receiving to shipping. Find a template of a strategy map with trending improvement initiatives and performance metrics. In this article, we analyze warehouse effectiveness challenge on two levels: Process level with the focus on efficiency and effectiveness metrics Strategy level that helps to align warehouse activities with … Read more

Quality KPIs and Scorecard – Full Guide with Examples

How to measure quality and anticipate product defects? In this guide, we will discuss specific quality metrics and show how they contribute to the overall strategy. Part 1. Quality KPIs Analysis The article starts with a list of quality metrics sorted out into groups. We’ll discuss some popular quality KPIs and the ways to use … Read more

31 Social Media KPIs on Balanced Scorecard

An example of social media strategy map

Any business wants to stand out in social media. Learn how to track the pulse of your social media marketing with KPIs and align performance indicators with your business strategy. Social Media KPIs Below, we will list the number of social media metrics in several categories: Engagement Metrics Internal metrics Popularity metrics Demographic metrics Incoming … Read more

25 KPIs for Innovation Balanced Scorecard

An example of a strategy map for innovations

KPIs for innovation that go beyond simple R&D budgeting. Use an example of a strategy map for innovation to describe your own strategy for innovations. Measuring innovations is a challenge Explanatory video Innovation funnel and metrics for it KPIs for change management Strategy map: putting it all together Measuring Innovations is a Challenge The Meriam … Read more

An Example of University Scorecard with Specific KPIs

An example of the main processes in a university

Learn about the best practices for building university scorecards and measuring various aspect of the performance with Key Performance Indicators (KPIs). Key topics: A Basic Model of a University Stakeholders The Context of Measurement Ranking Systems What KPIs Do Other Universities Use? Finding Indicators Known Challenges Software Automation In this article, we will discuss the … Read more