Learn how to track the warehousing process from receiving to shipping. Find a template of a strategy map with trending improvement initiatives and performance metrics. In this article, we analyze warehouse effectiveness challenge on two levels: Process level with the focus on efficiency and effectiveness metrics Strategy level that helps
How to measure quality and anticipate product defects? In this guide, we will discuss specific quality metrics and show how they contribute to the overall strategy. Part 1. Quality KPIs Analysis The article starts with a list of quality metrics sorted out into groups. We’ll discuss some popular quality KPIs
Find the detailed analysis of the best KPIs for HR including hire, retention, and ROI metrics. Learn how to describe and execute talent strategy with HR Balanced Scorecard. Part 1. HR Hire KPIs Learn about the metrics used to focus the hiring process. Read more > Part 2. HR Retention
Any business wants to stand out in social media. Learn how to track the pulse of your social media marketing with KPIs and align performance indicators with your business strategy. Social Media KPIs Below, we will list the number of social media metrics in several categories: Engagement Metrics Internal metrics
KPIs for innovation that go beyond simple R&D budgeting. Use an example of a strategy map for innovation to describe your own strategy for innovations. Measuring innovations is a challenge Explanatory video Innovation funnel and metrics for it Strategy map: putting it all together Measuring Innovations is a Challenge The
Learn about the best practices for building university scorecards and measuring various aspect of the performance with Key Performance Indicators (KPIs). Key topics: A Basic Model of a University Stakeholders The Context of Measurement Ranking Systems What KPIs Do Other Universities Use? Finding Indicators Known Challenges Software Automation In this
How to build a training scorecard that will help to separate time-spending on infotainment and highly useful performance-shifting training. Training and workshops became a standard part of learning process in any organization. For my opinion the most important challenge for the organizations is to be able to detect the difference between less useful infotainment and
Companies from the energy sector can no longer improve on best practices. There is a strong need for a new sustainable strategy that will optimize old operations and address the challenges from the renewable energy. In this article we will discuss: The threats and opportunities that the energy sector faces, Strategies
An example of a Balanced Scorecard that CEOs can use as a template to start building their own strategy execution and performance measurement systems. Key topics of the article: Top 4 Most Important Goals Balanced Scorecard for a CEO KPIs for a CEO Cascade CEO’s Scorecard Software Automation “Show me
Learn how to build a customer service Balanced Scorecard step-by-step. Start with a general business model, analyze the main business challenges, and convert them into a strategy map with KPIs. Customer support should be fast, good, and inexpensive – a classical project management triangle, where one can pick any two
