Examples of Metrics to Measure Complexity of Business Systems

The way the complexity is perceived by customers defines whether your product or service will be a success or not. In this article, we’ll discuss how to find indicators of complexity and align them with business context. The “Complexity” Term Let’s start with the term itself. The definition of complexity depends on the domain and … Read more

Winning KPIs: Get Started + Free Consultation

BSC Designer team has an extensive experience in performance measurement domain. We share our thoughts in the format of articles, books, and training. If you have some question about KPIs or business strategy – most likely we could help you. Here are the steps to get a free consultation. Step 1. Prepare your strategy map … Read more

Success Factors and Leading Metrics vs. Lagging Indicators

Understanding the difference between leading and lagging indicators is important for successful performance measurement. This time the users of BSC Designer helped us to define the main theme for the article by asking excellent questions. Thank you for that! Here are key topics: The difference between leading and lagging indicators What are good leading metrics … Read more

OKR Framework for Strategic Planning: A Complete Guide

The OKR framework, idealized as a lightweight goal-setting tool for tracking the most ambitious objectives, is making its way to becoming a general-purpose strategic planning tool. Content: The Role of OKRs in Strategic Planning OKR – Best Practices Automation of OKR The Role of OKRs in Strategic Planning Initially, OKR was a goal-setting framework with … Read more

Using Customer Survey Data for KPIs on a Scorecard

Customer satisfaction, employee engagement, and product quality – all can be measured using surveys. In this article, we discuss 8 ways a business professional can improve their survey techniques to get more business insights with less efforts. Here are the topics that we’ll discuss: What are the advantages and disadvantages of the surveys? What are … Read more

10 Step KPI System – Book Page

How can we find KPIs that will be right for our organization? How can we measure performance, ROI, values, and quality? In the “10 Step KPI System” book by Aleksey Savkin, you will find some actionable insights and examples. What is more important, is that this book will give you a system that one can use to find winning KPIs that are tailor-made … Read more

10 Step KPI System – Download

Dear readers of the “10 Step KPI System!” Thank you for visiting the “Downloads” section. Download 10 Step Template Use this link to download the print-friendly version of the 10 Step KPI template: 10 Step KPI System – Print Friendly Template Once downloaded print the template on A4 size paper for the best fit. Other resources … Read more

Examples of 25 KPIs to Measure Innovative Environment

KPIs for innovation that go beyond simple R&D budgeting. Use an example of a strategy map for innovation to describe your own strategy for innovations. Measuring innovations is a challenge Explanatory video Innovation funnel and metrics for it Strategy map: putting it all together Measuring Innovations is a Challenge The Meriam Webster dictionary defines innovation … Read more