Whatever updates the value of a KPI, BSC Designer can inform a user about important changes that were made.
Video tutorial: Automatic Alerts for KPIs
Access alerts in BSC Designer Online
To access alerts in BSC Designer Online:
Open any scorecard project
Go to the "Alerts" tab
Click the "Add alert" button
Select required settings for an alert and click "OK"
Change alert settings according to your needs:
Name - a name for the new alert
Apply to... - apply alert to the whole project or only for some specific KPIs in your project.
Alert type - decide what would be an event that will generate an alert notification. Depending on the alert type the software will suggest to specify additional settings.
Who will receive an alert - click the "Add" button to select users that need to get this alert
Max alert send frequency - define how often you want to get an alert. If you want to have a notification as soon as the event happens, then use the default settings. You can also configure BSC Designer to send updates each week with a digest of notifications.