Create a Simple KPI Scorecard using BSC Designer

Create a simple strategy scorecard step by step. Add goals, set up indicators, and create initiatives.

Learn more about the Balanced Scorecard framework:

Here is the summary of the steps explained in the video.

Create an empty scorecard

Login to your account or sign-up with a free plan.

  • Select > Strategy Workspace > My Scorecards
  • Click New > New scorecard
  • Create a blank scorecard or use one of the templates

Add a new goal

Goals are containers for indicators.

  • Select Customer perspective
  • Click Add button on the toolbar
  • Specify the name of the goal in the Name field (example: "Improve quality of the product")

Add lagging indicator

Make the goals more specific by quantifying them with indicators.

  • Select the goal created on the previous step
  • Click Add button on the toolbar
  • Specify the name of the indicator in the Name field (example: "The number of problems reported")

Set up indicator

Select an indicator and use the tabs below to adjust its settings.

General tab:

  • Specify description, owner, measurement units

Data tab:

  • Enter baseline, target, current value (used to calculate indicator's progress)
  • Click the Values editor button for advanced settings - update interval, inheritance, grouping of the indicator
  • Use the Data source button to automate data input via Excel, databases, RestFULL API

Performance tab:

  • Adjust the performance function (typically maximization or minimization)
  • Specify the relevant weight of the indicator compared to other indicators in the same branch

View tab:

  • Change the glyphs used on the strategy map for the indicator
  • Change the strategic theme

Context tab:

  • Change the type of indicator (leading or lagging)

Create leading indicator

Leading indicators are aligned with success factors and quantify efforts.

  • Click the Add button to create a new indicator
  • Specify the name of the indicator in the Name field (example: "% of reviewed processes")
  • Switch to the Context tab to change the type of indicator to leading

Create initiatives

Formulate action plans or initiatives for the goals.

  • Click on the Initiative button next to the goal
  • Create a new initiative - specify progress indicator, budget, timeline, additional detail
  • Use other types of initiative record, such as hypothesis or rationale

Strategy map

A strategy map is created automatically using the data from the KPIs tab.

  • Switch to the Strategy map tab
  • Use the link button on the toolbar to connect two goals
  • Use the AI-powered strategy quality score to improve the strategy map
AI-powered quality score for the strategy map

Dashboard

Visualize performance data on the dashboards.

  • Switch to the Dashboard tab
  • Click the Add button to add a new diagram
  • Select the source indicator and type of diagram

Cascading

To cascade scorecard, open two scorecards in separate tabs:

  • Copy the source indicator (Control + C shortcut)
  • Switch to the target scorecard and the paste indicator (Control + V shortcut)
  • Select if you want a copy or a link