Blog Archives

Agile Business Scorecard: 6 Must-Have KPIs and 5 Growth Hacks

6 Essential KPIs to Ensure Business Survival

How to convert any scorecard into a really agile business tool? Keep it simple… simple and highly focused! Three parts of this article explain how to achieve these goals: Part 1: Six essential metrics that one should track Part 2: Five hacks to maintain a scorecard in a perfect state

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Full Guide to KPIs: Examples and Templates

KPI Template: 12 Steps to a Perfect KPI

Master your KPI-finding skills: learn what KPIs are, use template to come up with the best ones, get inspired by examples from a long list of indicators. Key Topics: Introduction to KPIs – What is a KPI? Why use KPIs? Feeding vs. Teaching to Fish – Why standard KPIs don’t

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Complexity Metrics and Examples of How to Use Them

Complexity metrics - 4 steps to manage complexity

The way the complexity is perceived by customers defines whether your product or service will be a success or not. In this article we’ll discuss how to find indicators of complexity and align them with business context. The “complexity” term Let’s start with the term itself. The definition of complexity

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Success Factors and Leading Metrics vs. Lagging Indicators

The difference between a leading and a lagging indicators

Understanding the difference between leading and lagging indicators is important for successful performance measurement. This time the users of BSC Designer helped us to define the main theme for the article by asking excellent questions. Thank you for that! Here are key topics: The difference between leading and lagging indicators

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KPIs for Big Data Initiatives

Align Big Data Initiatives with Strategy Using KPIs

Learn how to align big data initiatives with the strategy of your organization, and validate your efforts with Key Performance Indicators. Key topics of the article: What is Big Data? Challenges of Big Data KPIs and Big Data Focus Big Data Make Big Data Measurable Automation with BSC Designer The

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Example of Using KPI Step-by-Step System

10-Step System to Find Tailor-Made Key Performance Indicators

Good KPIs take into account business context, predict success, show early warning signals, validate achieved results, and for sure, they are accepted by your team. This time-proven system will guide you step-by-step towards excellent KPIs that are right for your business. The steps of the system are not presented in

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Posted in Key Performance Indicators (KPIs)

KPIs Misuse: Why Does It Happen and How Avoid It

KPIs Misuse: Why Does It Happen and How Avoid it

As with any other business tool, Key Performance Indicators have disadvantages, one of them is a possible misuse of KPIs. You set up some good metrics, but soon you find out that your employees have found a way to game the system. Instead of doing what you expect them to

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12 Steps System for the Most Challenging Metrics and KPIs

12 Step KPI System to Find KPIs for the Most Challenging Business Situations

Finding and implementing good performance metrics is a tough task. There are some good examples of simple metrics, but when it comes to something less tangible the task to find a good indicator looks like an impossible one, but actually it is not. This system is a step-by-step approach to

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Posted in Key Performance Indicators (KPIs)

Safety KPIs

Top 5 KPIs for Safety

Safety KPIs can be divided into the lagging ones that help to quantify something that has already happened (incidents and injuries) and leading metrics that work proactively and help to prevent future safety events. Key topics: Safety KPIs Strategy map for safety Most likely, you already have a long list

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Call Center: Building 3 Most Important Attainable KPIs

Call center KPIs in BSC Designer

Good communication is crucial for building trust among a consumer base. And in today’s economic environment, it’s a Call Center that acts as the lifeblood of a business that requires forward-facing contact with a public audience. They can make a company stand out, attracting and retaining customers because of positive

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