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Extend Your Balanced Scorecard up to 8 Perspectives

Extend Your Balanced Scorecard up to 8 Perspectives

What are the strengths of this framework and where do we need to yet improve it? I have already alluded to a need for more than four dimensions. In fact, I propose eight. To make them easier to remember I named them all by starting with a letter M. These

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Why Should We Focus Beyond Financial KPIs?

Why should we focus beyond financial KPIs?

When I ask my MBA students about the purpose of corporations, the typical answer that I hear is that it is to make a profit, to make money.  But if they are right, why should we focus on managing a company by any non-financial metric? After all, the company either

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