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Stop Measuring All the Wrong Things – Measurement Inversion

Stop Measuring All the Wrong Things - Focus on Metrics that Really Impact Your Business

A while ago, Doug Hubbard introduced me to the concept of measurement inversion. According to him the more something matters the less we tend to measure it and the less we know about it. Things that really matter are often highly imprecise and thus there is a great opportunity to

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Posted in Key Performance Indicators (KPIs)
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