Once properly defined and described, a strategy needs to be executed. Who will execute the strategy? How will he or she do this? What resources will be required? What is an action plan? How often does the person need to report his progress? Initiatives in BSC Designer help to answer all of these questions.
An initiative in BSC Designer can be aligned with a certain business goal, or an indicator. Some of the most important initiatives can be visualized on the strategy map. Check out the video to learn more.
- Check out the text guide for Initiatives in the BSC Designer manual.
Use Initiatives to align an action plan with goals and KPIs
Whether you are using BSC Designer for the monitoring of the important business processes or for tracking progress towards your business goals, the most important part anyway is an action.
One can have the best strategy in the world and have an excellent execution plan, but without an action nothing will happen; the value of a KPI will stay the same or will get worse.
- Important strategic objectives and KPIs need to be accompanied with an action plan, which can vary from a simple “Keep an eye on this KPI and let me know if something goes wrong” to a complex action plan that involves many employees, budget and time planning. What is more important is that the action plan needs to be executed properly.
Although BSC Designer focuses on business performance management, you will find there is some project management functionality that will help to keep your team focused on an action. In BSC Designer one can:
- Assign a responsible employee to a KPI or business goals;
- Link an external document with an action plan;
- Make a simple or date-specific comments;
- Setup sending automatic notifications to involved employees.
Adding an initiative
In BSC Designer a user can add an initiative to a KPI or to a business objective.
- Go to the KPIs tab
- Select any KPI
- Click the “Initiatives” button
For business objective:
- Go to the Business Goals tab
- Select any business objective or create a new one
- Click the “Initiatives” button on the tool bar
Visualization of initiatives
BSC Designer uses a special icon to mark KPIs and business objectives that have an initiative attached. Here is how it appears next to the KPI on the KPIs tab:
Here is how it appears next to the business objective on the Business Goals tab:
On the Strategy Map the program shows the same icon if an initiative is attached to a business objective:
Double click onto an initiative icon to view all the details of initiatives available for the KPI or the business objective.
In Reports menu you will find “Initiatives report,” “Last initiative report,” “and Budget and duration report.”
- With “Initiatives report” you can have an overview of all of the initiatives in your project.
- “Last initiative report” will show you latest initiatives added in your project.
- “Budget and duration report” will summarize time and budget information available for KPIs and Business Objectives.
These reports are HTML based so you can easily share them with your colleagues.
Notifications for initiatives
Starting in the version 7.0 BSC Designer supports alerts and notifications that help to inform managers and employees about important changes.
It is possible to setup a notification about new initiatives added to a KPI or a business objective. In this case a manager can add an action plan and the employee will be notified automatically about a new action plan that has been added. Once an employee does the job, he or she will be able to attach a report to the KPI using “Initiatives” and the manager will be notified as well.
To access mentioned functions:
- Go to “Alerts” tab
- Add a new alert
- For notification type select “Alert on new initiative added”
- Select in “Who will receive an alert” involved employees
Typical use cases
Let’s summarize some typical use cases for initiatives in BSC Designer:
- Attaching an action plan with detailed instructions for your employee.
- Adding a comment with information about an employee that is responsible for the KPI or business objective.
- Adding date-specific comments to your employees.
- Adding an alert so that your employees get notified when a new initiative is added.