Case Study: Mexican Finance Company Implements Balanced Scorecard

Case study: Focusing Company on Real Problems with Balanced Scorecard

This article focuses on case study of a Mexican company GB PLUS, S.A. DE C.V.  The company operates in the Payroll discount financing industry. They sell cash loans, electronics and business start-ups to syndicated personnel that work for the federal and states governments in México, and get paid via a discount on their payroll. Start of … Read more

Balanced Scorecard Helps Boost Employee Retention and Satisfaction

Futura Logo

Futura, a custom aluminum extrusion company, realized that their employees were their greatest asset in a competitive marketplace, and the foundation of their success in customer service, operations and profitability.  They used the Balanced Scorecard approach to make employee retention and support a priority, implementing a suite of human resource tools and effecting a significant … Read more

Balanced Scorecard Helped Rockwater Take Customer Service to the Next Level

Balanced Scorecard in Rockwater Energy Solutions

In 1993, Rockwater was a global leader in underwater engineering and construction and a wholly-owned subsidiary of Brown & Root/Halliburton.  The company’s service offerings included commercial diving, scour and erosion, underwater coatings and installation of marine structures, and their customer base was the oil companies whose deep-sea oil rigs they serviced on a regular basis. … Read more

Balanced Scorecard for Verizon Communications

HR Scorecard Verizon

Verizon Communications Gets Human Resources On Track with a Balanced Scorecard Approach. Emerging from a recent merger and industry deregulation, and entering a time of increased competition, Verizon Communications needed to prepare for aggressive customer acquisition if it was to survive the telecomm wars. The company decided to take a hard look at human resources, … Read more

Many Balanced Scorecard Implementations Fail to Deliver the Value – Interview with Gavin Lawrie

Managing Director, 2GC Active Management - specialists in strategy implementation and performance management.

10 questions to Balanced Scorecard Expert [do action=”linkedin”]https://www.linkedin.com/in/gavinlawrie/[/do]Gavin Lawrie, Managing Director at 2GC Active Management. Key interview quotes: About metrics: “Adding more measures to a BSC usually doesn’t make it better – aim for about 20.” Why many BSC fail to deliver value: “The most common reason appears to be a simple one – that … Read more

Balanced Scorecard Helps Insurance Company to Manage New Operational Complexities

UNUM Insurance

Balanced Scorecard helps UNUM Insurance to Manage New Operational Complexities and Diverse Stakeholder Groups UNUM is a Fortune 500 company and a market leader in disability, group life, long term care and voluntary benefits.  In 1998, when the company first implemented a Balanced Scorecard approach, it had 7,200 employees; today it has more than 10,000 … Read more

Balanced Scorecard Fact Sheet and Statistics

Balanced Scorecard Fact Sheet-graphics

The Balanced Scorecard is a business framework that helps to manage the gap between strategy planning and execution. Learn more about the facts of the framework, typical pitfalls and the expected performance improvements. 2019 2GC Balanced Scorecard Usage Survey The most common use scenario of the Balanced Scorecard is to implement organizational strategy 56% of … Read more