Blog Archives

KPIs for Customs Broker Service Provider Bottleneck

Process map for Customs Broker Service Provider Bottleneck

Bottle-necks exist in any business. The case study below suggests an approach for dealing with the performance bottle-necks from the view point of the performance and Key Performance Indicators. Case study details Company background: Customs Broker Service Provider receives merchandise in the warehouse, inspects the merchandise, does the classification process, prepares

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Posted in By Industry

Zimbabwe-Based Talent Consulting Implemented Balanced Scorecard – Case Study

Cultural shift with Balanced Scorecard

Case study: BSC Designer software supports a cultural shift from “I’m doing my job” to “I do understand strategy” in Talent Consulting. Summary The case study reveals details of Balanced Scorecard implementation with BSC Designer in Zimbabwe-based management consulting company Talent Consulting Ltd. During 3 weeks of Balanced Scorecard implementation period, the

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Posted in BSC Designer Software

Infographic for the Balanced Scorecard Concept

Balanced Scorecard Info Graphic

We believe that seeing information about Balanced Scorecard will give you a better insight about this concept. Download infographic as: PNG file | Adobe PDF If you prefer text information instead of info-graphic, check this statistics and facts page.

Posted in Facts and figures

Balanced Scorecard and BSC Designer in the Middle East

Arabic interface of BSC Designer PRO

The Balanced Scorecard concept is well-known in the KSA market. Private company and governmental organizations are looking for ways to effectively execute their strategies. BSC Designer software is recognized among strategists and CEOs in the Arabic-speaking market. Here, you will find some video tutorials for the product as well as

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Posted in By Industry

Balanced Scorecard in Education – Case Studies

Balanced Scorecard in Universities

Universities all over the World use the Balanced Scorecard concept. They apply the concept to: Internal processes Students scoring Educational purposes Our customers from the educational industry use BSC Designer as a software tool to demonstrate the Balanced Scorecard concept in action to their students. As an effort to help

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Posted in BSC in Education
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Case Study: Mexican Finance Company Implements Balanced Scorecard

Case study: Focusing Company on Real Problems with Balanced Scorecard

This article focuses on case study of a Mexican company GB PLUS, S.A. DE C.V.  The company operates in the Payroll discount financing industry. They sell cash loans, electronics and business start-ups to syndicated personnel that work for the federal and states governments in México, and get paid via a discount

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Postpone Balanced Scorecard Automation Until You Are 100% Happy with the Underlying Process – Interview with Jeroen De Flander

Jeroen De Flander – author Strategy Execution Heroes and director at The Performance Factory

10 questions to Balanced Scorecard Expert Jeroen De Flander – author Strategy Execution Heroes and director at The Performance Factory

Posted in Interviews
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Balanced Scorecard Helps Boost Employee Retention and Satisfaction

Futura Logo

Futura, a custom aluminum extrusion company, realized that their employees were their greatest asset in a competitive marketplace, and the foundation of their success in customer service, operations and profitability.  They used the Balanced Scorecard approach to make employee retention and support a priority, implementing a suite of human resource

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Tighten Operations and Motivated Employees with Balanced Scorecard

Southern Gardens Citrus - Balanced Scorecard Case Study

In the mid-1990s, SGCwanted to break into the private-label market for not-from-concentrate orange juice.  To do so, they needed to tighten operations, reduce product costs and motivate employees to align their performance with the company’s core values.  The Balanced Scorecard approach allowed them to carefully monitor their operations, reduce product

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Keep Balanced Scorecard Simple – Interview with James Creelman

James Creelman, independent Balanced Scorecard consultant and author.

10 questions to Balanced Scorecard Expert James Creelman, independent Balanced Scorecard consultant and author

Posted in Interviews
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