Case Study: Improve Customer Satisfaction with BSC

Case study: BSC Designer software supports the Balanced Scorecard concept in Italian IT company “Concept Italia,” Intel Software partner based in Rome. Summary Top managers of the Concept Italia use BSC Designer software to evaluate the level of achievement of business goals. One of the ultimate goals of using BSC Designer in the company is … Read more

Zimbabwe-Based Talent Consulting Implemented Balanced Scorecard – Case Study

Case study: BSC Designer software supports a cultural shift from “I’m doing my job” to “I do understand strategy” in Talent Consulting. Summary The case study reveals details of Balanced Scorecard implementation with BSC Designer in Zimbabwe-based management consulting company Talent Consulting Ltd. During 3 weeks of Balanced Scorecard implementation period, the company successfully introduced software to … Read more

Case Study: Mexican Finance Company Implements Balanced Scorecard

This article focuses on case study of a Mexican company GB PLUS, S.A. DE C.V.  The company operates in the Payroll discount financing industry. They sell cash loans, electronics and business start-ups to syndicated personnel that work for the federal and states governments in México, and get paid via a discount on their payroll. Start of … Read more