Extend Your Balanced Scorecard up to 8 Perspectives

Extend Your Balanced Scorecard up to 8 Perspectives

What are the strengths of this framework and where do we need to yet improve it? I have already alluded to a need for more than four dimensions. In fact, I propose eight. To make them easier to remember I named them all by starting with a letter M. These dimensions are: Management, the foundation … Read more

Stop Measuring All the Wrong Things – Measurement Inversion

Stop Measuring All the Wrong Things - Focus on Metrics that Really Impact Your Business

A while ago, Doug Hubbard introduced me to the concept of measurement inversion. According to him the more something matters the less we tend to measure it and the less we know about it. Things that really matter are often highly imprecise and thus there is a great opportunity to learn a whole lot more. … Read more