BSC Designer Version History

Below is the version history for the BSC Designer. April 2024 updates: Some major improvements have been introduced to the reports: Each report profile is now composed of fragments, with each fragment being individually configurable. Fragments can now be configured to display charts (Time and Gauge). A fragment can present a view of indicators aggregated … Read more

Case Study: Mexican Finance Company Implements Balanced Scorecard

This article focuses on case study of a Mexican company GB PLUS, S.A. DE C.V.  The company operates in the Payroll discount financing industry. They sell cash loans, electronics and business start-ups to syndicated personnel that work for the federal and states governments in México, and get paid via a discount on their payroll. Start of … Read more

4 Examples of Personal Balanced Scorecards

The Balanced Scorecard is a popular strategy execution framework. In this article, we’ll explore the possibilities of applying this business tool on a personal level.    Why get started with a personal Balanced Scorecard: Case 1. Learning the BSC concept Case 2. Mapping personal goals Case 3. Preparing for scaling business Case 4. Personal employee … Read more

Example of Nonprofit Balanced Scorecard with 14 KPIs

Review an example of the non-profit scorecard: learn how nonprofit organizations can use the Balanced Scorecard framework, find out what objectives and indicators should be mapped in the financial perspective. Recently I was approached by an executive director of a nonprofit who asked me about the possibility of the Balanced Scorecard implementation in their organization. His biggest … Read more

Balanced Scorecard Helps Boost Employee Retention and Satisfaction

Futura, a custom aluminum extrusion company, realized that their employees were their greatest asset in a competitive marketplace, and the foundation of their success in customer service, operations and profitability.  They used the Balanced Scorecard approach to make employee retention and support a priority, implementing a suite of human resource tools and effecting a significant … Read more

Balanced Scorecard for Verizon Communications

Verizon Communications Gets Human Resources On Track with a Balanced Scorecard Approach. Emerging from a recent merger and industry deregulation, and entering a time of increased competition, Verizon Communications needed to prepare for aggressive customer acquisition if it was to survive the telecomm wars. The company decided to take a hard look at human resources, … Read more

Balanced Scorecard Helps Insurance Company to Manage New Operational Complexities

Balanced Scorecard helps UNUM Insurance to Manage New Operational Complexities and Diverse Stakeholder Groups UNUM is a Fortune 500 company and a market leader in disability, group life, long term care and voluntary benefits.  In 1998, when the company first implemented a Balanced Scorecard approach, it had 7,200 employees; today it has more than 10,000 … Read more